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Got me in quick for regular maintenance. Found that I needed a little more service, explained it well and I agreed to allow them to take care of it. It was finished quicker than promised and I was on my way.
Jeremy Odom was recommended to us from another salesman at a different dealership and he did an amazing job with our purchase. He stayed late and completed all of our paperwork himself even though we arrived later than planned and didn't finish til after they had closed. He was very professional, knowledgeable, and friendly and it made the entire experience feel less stressful. We are very happy with our purchase and the service we received from Infiniti. We will recommend them to everyone and look forward to doing business here in the future!!!
Absolutely with out a doubt one of the best of the best car salesman you'll ever work with. Jeremy Odom was very high class and a top notch professional, you name it. He made my car buying experience worry free and stress free. He even stayed late to make sure everything was 100% right. I'm very happy with my purchase and the great customer service I got from him. I would recommended him to anyone who is in the market for a new or a used vehicle. Go check Jeremy Odom out @ Ray Brandt Infiniti of South Mississippi.
Great customer service in the service department!Quick and easy.
Service has always been good at this dealership. Staff is friendly and professional. I appreciated that everyone was wearing a mask in consideration of the pandemic. I should also mention I had a roadside assistance issue last week and someone from the dealership came to my home and quickly rectified the problem. He was also friendly and professional.
Perfect service. They go the extra mile to please me! I have always used the service department here because of the great service. Very friendly and personable.
It was the best car buying experience and ever had well definitely recommend anyone to buy from there and I will definitely buy my next vehicle there too
Excellent service on my car always! So offensive to have taken away all the drinks and goodies due to a virus. Everything was individually wrapped and should be up to your guests whether they want them or not. The same for car wash.
The facility was clean and the staff were courteous. The staff were both knowledgeable and professional. The service was prompt and efficient with no surprise added cost at checkout. I highly recommend this Dealership.
Very nice dealership. Everyone was very welcoming and friendly. Our salesman Peyton Eiler was excellent. Even though we were buying an used vehicle he was so nice and accommodating. First class .
I bought my first Mercedes in 2014 and it was one of the best car decisions I’ve ever made. I love my ML 350 and It’s always a pleasure to visit this dealership.
I like this dealer a great deal. Excellent customer service. They always go out of their way to help. Personalized service. Very clean and comfortable
Love love love !!! They even picked me up in a really nice car ... everyone was nice and like family .... care is doing well and they are fast
I now live in Ft .Walton Beach, Florida. Even though they have a Mercedes-Benz dealership here I travel back to the one in Mississippi because of the way they treat their customers!
This team was incredible to work with and made the process extremely easy and stress free! From designing my car to the shipping through a global pandemic and finally picking it up, they kept me updated at all times. I appreciate everyone's hard work and dedication to their jobs. They are all very sincere and make you feel special when picking up your car. 10/10 on customer service, and would highly recommend this dealership to everyone.
The service was EXCELLENT!!! I really appreciate the attention given to safety and precautions for all 'stakeholders"!!! Thanks for your consideration and help with serving my vehicle.
Very kind staff and made the process so easy and fun!! Talked me through everything and didn’t leave me blind at all! Made my first purchase a breeze
Porsche of New Orleans has the best Service Department. I worked with Antonio for this visit but Antonio, Elsa, Eric and Jody know the true meaning of Customer Service. The dealership is always a pleasure to deal with and always go above what is required.
Antonio was very nice to work with and would be a pleasure to work with again. The initial issue was not completely addressed when I picked up the vehicle but Antonio got right on it, did not make me wait, and resolved the situation quickly.
The people at Porsche of New Orleans are welcoming and easy to talk with and contributed to a wonderful experience while purchasing my new vehicle. I would strongly recommend this dealership to anyone who is looking for a new vehicle.
Friendly welcome and ongoing communication by Elsa. Jody followed up complex engine problem with attention to detail. Sean pitched in with a little owner advice.
I have purchased two used vehicles from this dealership. I have been satisfied with the sales transaction and the service department. Everything was handled in a very professional manner with no high pressure sales tricks. The service department has been trustworthy and reliable.
The team identified a problem that I didn't notice and made sure I was repaired and back on the road quickly. The work was done right on time as promised.
Great sales experience. The entire staff was pleasant and when out of their way to make us welcome. Sean did an excellent job showing me the car and all it features. He synced our phones. Highly recommend buying a car from Porsche of New Orleans
Barry Spahr was a fabulous person to deal with... this was my second vehicle I purchased from him and well definitely be back to purchase more ..... great job
It is a pleasure bringing in my car to be service at this great establishment Moe is awesome, reliable, and knowledgeable. He always have a smile and knows how to make you feel better when you’re upset about what’s going on with your car. Thanks Moe!! Everyone is so friendly. My car was like new. Thank you for always being courteous and professional.. Cudos to the whole business.
The sales man we dealt with was very professional. He continued to check in with us and kept us informed throughout the entire process. Quinn is an asset to your group for sure.
The service is wonderful and the staff makes you feel like you are family
Friendly, hassle-free dealership. We purchased a new vehicle. Service found a part loose during their inspection. Highly recommend this dealership and Brandon Stoufflet!! Brandon helped with setting up our phones and explaining all the features.
The gentleman in the service department where very helpful. Mr. Mo really did a good job keeping me informed about my vehicle. I would recommend their service to a friend.
Very professional and informative. Polite and let customers know and discussed details of vehicle and what to work on. Very courteous and very vigilant and detail oriented
They stand behind what they tell. Accurate, professional, car ready on a timely manner. Give update about what is going on. Inform you before any work is done
Ricky and Barry were fabulous, they may the entire process from selecting the truck to delivery simple and painless. I will share my experience with all my friends and family.
The service was excellent. Nobody was pushy about purchasing anything which I appreciated. Each person we dealt with was very professional and they worked with us to make us comfortable on purchasing the SUV we wanted. We highly recommend Ray Brandt Infiniti. Thank you Terry and Nick for taking great care of us.Update: Service was excellent as always. Ryan has always taken great care of me. Then I showed up after service closed and did not know it to pick up my car. Lisa still made it a point to go out of her way to get me my ...
Clean, organize. Love the cars in the showroom floor. Every personnel have an office so it creates an inviting yet comfortable setting to talk business.
Fast, efficient, and they do excellent work. They always make sure that my car is serviced in a timely manner! I’m a long time customer here!
Victoria is a wonderful sales consultant that i've worked with the last 3 leases and she has been professional, personable, goes the extra mile and loves her work. She's amazing and I recommend anyone give her a try, you won't be disappointed. Thanks Victora, Donna Gilbert
My Experience was above and beyond, honest and transparent. My service advisor was Timothy Milam. Timothy set the right expectations when it came to my bill, time of repair and consultations. I paid money but I was more than satisfied with my service. Thank you Ray Brandt Infiniti of Metairie and thanks Timothy Milam. Highly recommend for servicing your nissan or infiniti products.
Best employees always looking out for the customers. Employees are always kind and courteous. Everyone goes above and beyond to give exceptional service. Love my Infiniti
I am a owner of on Infiniti
Easy access. Very clean. Everyone was courteous and polite. My salesperson, Victoria Revels, was very knowledgeable about the vehicle I purchased. She also helped me setup my preferences on the vehicle
Great prompt service. Tim Milam is an ultimate professional. Very customer focused. Responded personally to questions. Provided expert advice. Missed the coffee etc but understand given the virus.
Tim is an awesome service manager.. He always take care of me and make sure my car needs are met. I started bringing my car to Ray Brandt because of Tim, and he never disappoints.
Everyone was friendly and very helpful. I wanted to get my tire sensor changed because it had been acting up for awhile. I admired that the gentleman that helped me was honest and stated the machine that fixes the tire sensor was not working. The waiting room was clean and very pleasant.
I usually do not have time to take surveys, but I felt the need to share my experience. Since becoming a customer I have had nothing but exceptional service from both sales and service. I commend the standard you hold your employees to, because I am and will always be a customer. Again thank you for exemplifying what CUSTOMER SERVICE should be!
Ms. Ursula was very professional and personable. I was able to get my car exactly the way I wanted, color and all. Very satisfied, would recommend to everyone.
Well they sold me my first car off a car lot .They were were kind and patience and help me decided wat was best and I love it!!
Great experience and great staff! They did a good job with my car with no problems they were friendly the dealership was clean will recommend
Service department is good they just need to work on their timing to get the vehicles completed. I waited over two hours just for an oil change.
service manager was very pleasant and greater me as soon as I arrived . Asked what service I needed and gave me an estimated time of completion. Showed me to the waiting room ans said he would get me when service was completed., When service was completed he went over what was done.
I have never had better customer service from anywhere. They know me by name and provide a personal experience e that is unmatched by any other.
Took my Kia for oil change n tire rotation. Very busy there on that Friday. No problem. Didnt mind waiting. Discussed what I needed with Gavin n waited for him to let me know my car was ready. Gavin was great. Cashier was great. (Sorry did not get her name) I needed touch up paint. None n stock so gentleman ordered for future pick up. Didnt get his name either but was also great. Very happy with this service department.
The service manager greeted me with a friendly smile and asked me the for my visit. From there the mechanic handled my with care and efficiency.
Excellent as usual!!!!
Great customer service
Great customer service!
Ryan Stipe was great! He took his time with explaining everything and always responded right away with any questions I had. This was my first time buying a car and he made it a breeze and very enjoyable. He still checks up on me to ask how I'm enjoying the car and reminds to call him anytime if I have any questions or concerns. I am so pleased with my purchase and so thankful I had Ryan helping me out!
Don, in service is very knowledgeable. Very friendly We have been dealing with this dealership for years, our last three vehicles have been Nissan's
GREAT TEAM My first experience with Ray Brandt, very relaxed, easy to deal with, no pressure, would recommend them to anyone buying a vehicle, Thanks
Jody was amazing. We can’t thank him enough for all he did for us. We will definitely be recommending people to go see him. And we will definitely be back in the future. Thank you so much
The experience was very nice. And the dealers were very helpful and patient with trying to find a vehicle that was right for me and I would recommend everyone to go there.
Nina, the service writer, was very professional. Was in and out the service department in a very timely manner. I got my car back cleaner than when I brought it in.
Always courteous service, very clean service center. Waiting room always has cold water. Service is always performed to satisfaction. And I love that my oil changes are free.
We visited Ray Brandt Nissan Westbank two times for service John Sins in service took care of our problems both times he is friendly and professional he made us feel very comfortable and the problems were quickly resolved
Came in for oil change. Technician called saying I need to have 2 filters changed and tire rotation. I also had a screw in one of my tires that they would have charged $35.00 to repair. I declined the tire repair. I agreed to change filters and tire rotation. Almost $200.00, I hadn’t planned on spending that much because my car is only 1 year old. Everything was done within an hour.
Love my new Rogue and Mike Calegan was so nice, he made the car-buying process fun!! : ). -Lauren Landry
Went in to purchase a new vehicle,after several attempts to get myself in the vehicle of my choice I was unable to. But instead of letting me give up,Chase was able to tweek a few things and get us into a previously owned vehicle that was a year earlier but with extremely low mileage and also a great warranty package. From this experience alone I would recommend Chase at Ray Brandt to anyone that mentions they might be in the market for a new or used vehicle
Everything was excellent. Tim was very attentive to me, made sure he checked my warranty, and what would have normally costing me $1000 was covered on my warranty.
Incredibly thankful for the team at Ray Brandt Toyota! They were awesome from start to finish. They were very attentive and friendly from the moment I walked in. I’m super excited about my new RAV4! Thank you again!
absolutely love Angela Romain, she showed us around the car, explained all the tech within the car, and gave us a good deal on it.
Friendly and helpful staff very professional and knowledgeable I was informed that I didn’t need to have my oil changed as that service was performed when I bought a new tire. They could have run up the bill
My Service Advisor is Doug, he is awesome, he knows his job and makes his customers feel special. I never have to wait long when I come in for service.
The appearance of everyone on the floor was very neat and professional. Everyone was easy to deal with. One of the best places I have dealt with.
Please correct the people in there right department and add the people that actually helped me. I am grateful for the people that actually helped me.
I never have an issue when I bring my car in for service. It is always returned to me in better condition than when I dropped it off. Amanda is great.
Devin greeted me at my car as I drove up. I was concerned that a tire light had come on and was thinking the worst. Devin assured me that they would take care of it. The waiting room was sanitized for covid and seating was spaced. The car was completely checked out. Devin was knowledgeable and thorough and the problem was taken care of no charge to me. I was acknowledged by others making sure I was comfortable waiting and at the same time maintaining social distancing. My first volkswagen and first Ray Brandt experience. It's been 8 months and I'm ...
Staff are always pleasant, service is quick and efficient. Easy to make appointments and you don’t have to wait around. Quality, efficient service with great customer service
A a a a a a a a a a a a a a a a a a a a a a a a a a a
I enjoyed the ease and speed it took to get my new Atlas. Daniel my Sales person was the best. Oh and thanks for the gifts.
Amanda was very helpful and courteous and resolved issues quickly. Repairs were documented in bill as well as what was done to remedy all repairs.
Devin was very efficient and knowledgeable. The service was fast and reliable. Special thanks to the service dept.! My car is back to running as smooth as ever.
I can’t say enough about the service we have always received from the service department. There has never been an issue. We have to drive from the country and sometimes wait 2-3 hours in the reception area which is comfortable for relaxing or conducting business. Thank you to the reception service personnel and mechanics.
Amanda makes every visit enjoyable.She is always willing to help me get in and out, in a timely manner. She also scheduling my service appointments a breeze.
These guys are why they have the best reviews compared to the other VW dealerships in the NOLA area. They are quick to respond to questions and won't play around with you. They definitely uphold the customer service standards expected of VW.
Robert made the car buying process pleasant and easy. Despite us keeping him late on a holiday, he never once rushed the process. So happy with my new Jetta!
Brandon went above and beyond to make sure we were able to purchase our new Tiguan! Great experience! We will definitely recommend Brandon and this dealership to our friends and family!
Great service. Knowledgeable about products offered. Very kind and attentive to needs. Service was not rushed at all even after dealership was closing. Robert was awesome!
Amazing service and very helpful! We got my dream car with the help of some amazing Salesmen! Big thanks to Robert for working with us to make it happen!
Robert went above and beyond his call of duty for my wife and I! The whole experience was awesome! We will definitely do future business with you! She is ecstatic about purchasing the Audi. Jim shot the moon also! Great job guys!!
Hands down the best best dealership experience I’ve ever had. I came from Tuscaloosa, Al to buy a car and will definitely be back.
Gerald was extremely helpful with finding the exact car that we wanted! He did as much as he could on his end to speed the process up, and he even took the time to show us how to work everything in the car! We'd definitely go back to him to purchase another car!
Marshall as well as other staff were friendly & welcoming. Marshall was very knowledgeable and efficient. Everything went smoothly! I definitely recommend VW of South Mississippi!! Thanks!
Thank you for your great service today! Robert Myers and Danny went above and beyond!! I appreciate the courtesy and professionalism shown, especially in the midst of our national difficulties right now. It's comforting and refreshing to be treated as a valued customer. Thank you so much for your kindness.
Great salesman! Very friendly and willing to help you get into any vehicle. Was very patient and helpful throughout the entire process. Even texted me the next day to see if everything was ok with my purchase.
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