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Great service. Professional and knowledgeable. Clean environment. Pleasant waiting area. Timely work performance. Confident with Mr. Cranston’s knowledge . A true asset to Ray Brandt Nissan .
Miracle made my SUV buying experience fantastic. She was great and made me very comfortable. Everyone I came across at Nissan were nice and I can honestly say I would buy from there again.
This was a wonderful experience. Gerald was the BEST!!!!!!! He made it happen. I couldn’t be more happy with my purchase. Gerald is a great people person. Made me feel right at home
I always get great service whenever I come to the dealership. Everyone is always very friendly and they never make me wait too long! I would recommend Ray Brandt to all my family and friends!
I had to bring the car in for some sort of a software recall Mike Rhea is who I dealt with and as he always is he was extremely friendly and helpful
I received excellent customer service here at Ray Brandt Nissan. If you go there I strongly recommend that you ask for Mr.Stacey Ladner. He took really good care of me!
After a horrible customer service experience at Carmax down the road, walked into this dealer and was met by Jo'Van. He was friendly, knowledgeable, answered all my questions and concerns and did not pressure us to buy a car. It was the best car buying experience my husband and I have had in years. Everyone at this dealership was friendly and transparent about the process, cost and any questions asked. I highly recommend both Jo'Van and Volkswagen of South Mississippi.
Very easy to work with. Found the car I wanted in the price range I wanted within 30. Closing process took too long but it was a new process and I think that will speed up with repetition
We have come to MB of So. MS for years because Billy takes such good care of us and our service concerns. Also, we love the magic coffee machine. Oh, and our MB SUV is great too.
Chris was great helping us ensure that we’d be able to get our recall done on the same day we called. He’s very personable and has a nice smile. Plus he’s a gentleman- he opened the door for me! Thx Chris
I would but I would tell them to be careful with the financing bc after I reassessed my deal it wasn’t good. I would’ve done better getting a new car instead of a used one.
Awesome group of folks to deal with. My Antonio was awesome. The finance managers I dealt with really went out of their way to make my sale happen.
Great quick response, didn't have to wait around. Jovan was very helpful with all our questions. A truly wonderful experience. I highly recommend this dealership.
Jovon was very knowledgeable, friendly and answered all my questions and concerns. I didn't feel any pressure to buy just great customer service! Awesome service.
First time to visit service department. But an easy in/out! The car wash was an added bonus that I had not expected at all.
Thanks for your service it was very nice and the dealership is very nice! It was so clean and so were the bathrooms ! Your employees are very nice too !
This was my first oil change for my new car, and the process was so smooth. It was easy to schedule online, and the employees were helpful and friendly.
Called in to get my car looked at after finding out something was dragging the ground... they got me in the same day, and repaired the issues and were completely honest that it was an easy fix and charged me $25 and sent me on my way.
Best service ever. In and out in an hour. Could have ask for a better experience. I would still be waiting on Mobile Mercedes dealership which gave me an appointment for a week and a half out. Call Biloxi Mercedes and my appointment was for the next day. Love them and Mike was great and informative since this is my first Mercedes. Josh was also helpful in finance. He even gave me a hat.
As always, was greeted as soon as the I exited the car. I was acknowledged by mike as soon as I entered the service department and he was able to get me right in and out 10 minutes after my scheduled appointment time. Kudos
I’ve have had two encounters with this dealership and both have been exceptional. The customer service is second to none and the prompt service is just as good.
Good job as always Jay our service advisor did a good job. Repeat customer I don’t know what else to say I’m just trying to fill this up
Always an awesome experience, love the level of service received from Billy and will continue bringing our vehicle here and highly recommend to anyone who asks.
As a loyal, long-time customer since 1995, my experience was nothing less than outstanding. Mr. Ghrist, Mr. Liggett, and Mr. Truxillo collaborated to get me into my new car in short order. I highly recommend Ray Brandt Infiniti for sales and service to anyone who asks. I am privileged and grateful to have had such consideration for all these years.
Outstanding salesman Thaddeus Greenlee. He listened to what I wanted and found the perfect vehicle. (I wonder why his name is not on sales in this survey)
Great service and very friendly service rep. Doug is the best. Ryan Champange does all of my work. He is one great service tech. I would recommend them to all of my friends.
I was a walkin (no appointment) to respond to maintenance lights Oil/filter and Tire rotation. My car was repaired in just a few hours, including several additional maintenance items found by the service tech. Upon pickup I found my car had been washed and vacuumed. I was completely pleased with my service at Ray Brandt Infiniti..
I've recently switched to this dealership for service. It's closer to my house and I've had good experiences in the past year.
My online reservation reason for the service was not transferred to the system. It showed miscellaneous. Therefore I was told my appt time would most likely not allow time to find and fix the issue. Good thing is there was recall so car stayed overnight to allow for investigation. Unfortunately, the technician couldn’t find the cause of the clunky noise when hitting bumps.
Service Advisor did a great job. Service done in a quick and timely matter. Ray Brandt has a great facility and they turn out good work.
Alex was very knowledgeable about the car we purchased. Was a pleasure to work with. He went the extra step by staying way pass 5he store closing in order to make the sale.
The staff is friendly and helpful. However, the pricing for service are too high. A simple oil change is over a hundred dollars! I will be looking for service at another dealership or company.
Fleming was a great sales representative very helpful
Wonderful customer service today. Didn’t take as long as expected and the service manager kept us informed!!! Worth the drive down to receive such good service!!
Devin was very friendly, accommodating and professional. Although we chose not to invest the money to repair the vehicle at this time because of its age, we do still have the vehicle and are considering repairing it. It's in very good condition.
Volkswagen of South Mississippi made my car buying experience so easy and enjoyable. Marshall and Sean were so helpful, kind, and informative! I drove almost 2 hours to purchase from these guys, and they definitely made it worth the drive!
Well I actually won the car from The Beau Rivage. It was quite a shock and since we are from out of state, things could have been very complicated getting the car home. The dealership was awesome in expediting things quickly. Jack was very thorough in explaining how the car works. Everything worked out perfect because of Jack and the dealership.
Great people to do business with!! Will purchase from them again!! I will also refer friends and family. Ray Brandt is the place to go!!
Amazing experience! Our experience there quick and easy! Our sales rep, Bernard, is amazing! Thanks Bernard and Ray Brandt Hyundai. We absolutely love our Sonata!!!!
I think ray Brandt Nissan is the best. They work hard to get you what you need. And work with you to make sure you are taken care of
Amazing Customer Service! Would highly suggest giving MBSM your business you will not be disappointed! First time Mercedes owner and I should have purchased one years ago, my wife loves her GLE 350
I have bought plenty of cars in my time and never had the easyness and not pushy with purchasing a vehicle; and that's what I love about it.
Jeannie Bigler was wonderful sales representative. She showed me nothing but great service. My experience buy I vehicle was the easiest and most stressed free experience. I will definitely be back, as well as sending more people to purchase a vehicle from Jeannie.
Elsa is always very responsive and professional. I never have a problem with Service department and that is one of the reason I continue to be a Porsche of New Orleans costumer.
Everyone was helpful, courteous, and professional. The best experience I’ve ever had at a dealership. I would definitely go back if needed. Great Team.
Very pleased with the service and the price of the vehicle I purchased ,I traded in my old car and told them what I was looking for and there was no confusion they got me what I wanted and got me at the price I needed very quick turnaround thanks again
When it came time to replace my 2012 Silverado, I went straight to Patrick. I traded it for a really nice 2019 Frontier. Patrick is the most knowledgeable person ever about vehicles and especially the products he represents so I wasted no time with anyone else. I reviewed this vehicle on the web site for a while and was very interested. I did test drive a new Frontier and Patrick helped me compare the two. We looked at price, down payments, horse power, options, financing, color, everything. We ran the numbers and the certified, clean used truck was the way to go ...
My Car is a 2009 Toyota it has just know One hundred thousand miles. I got a lemon , I have done all kind of repairs and regular maintenance but the service always has been very good. Previously I had a Toyota Corola , I had that car for 10 years and the only repair that I had to do is change the starter. What a difference. Monica G. Heigle
Both on my initial call and throughout the service the service reps were informative and very pleasant. When I told Elsa my problem she was very knowledgeable about the recall and put my mind at ease immediately
We needed a bit more room for our growing family & since we already own a Sonata L, we know Hyundai is a very reliable brand. So we scheduled a test drive in the Santa GLS and my wife loved the car, so shortly after that we were closing the deal. Mr. Tommy Yun was our salesman and he treated us like family, he knew everything about the car and had a great attitude he made the buying process completely hassle free. We drove off in our car in no time. Thanks again Ray Brandt Hyundai & especially to Mr. ...
Excellent service as is always the case. The team did a wonderful job and kept me apprised if something unexpected arose. Infiniti is all about their customers.
Very accommodating with scheduling, always squeezes me in on short notice. very thorough and completes work in a timely fashion. All staff are very kind and pleasant to work with.
My only complaint would be the wait for my car to be serviced even though I had made an appointment to do so. The car went for service after an hour and then it wasn’t quickly. Overall, a good experience.
We have been dealing with this dealership. The people here are so friendly and easy to work with. From the sales Dept to the service Dept.
Jack was informative and pleasant. He answered all of my questions and provided a great customer experience for me! Thank you Jack! I truly appreciate you!
Wonderful service. Helped me every step of the way. Great conversation. The entire team was awesome & helped with my new credit. Found the perfect car for me.
Growing family needed a bigger car. Ashton and Brandon made it fast and easy to get in our new car. Thank you again for everything
Awesome service team! So far, my transmission is working better than new. Mr Walt Himel is a super example of a manager who provides excellent customer satisfaction.
Kevin worked really hard to get me a beautiful car that fit my needs and my budget. Plus he’s an awesome human being. He gained a customer for life.
Phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team team
Excellent was treated great very friendly My service rep was super friendly and made sure I was happy veil go back from start of process to completion he was cool
Miracles did a wonderful job with helping me to secure a vehicle!!! I love the vehicle that I chose and would highly recommend her services to others!
Great service provided as usual. Ray Brandt Toyota service department is the only place I bring my car. Service done in a quick and timely matter.
He was very helpful from the moment I walked through the door makes selling cars look easy I enjoyed the experience so much I think I will continue to purchase cars from here in the future!
Very straight forward. Excellent customer service. Jovon made our transaction smooth and did his best to get us in our desired car at the best price!
Jovon was very professional and helpful. Made my buying process very easy, but was not pushy at all! I would highly recommend this dealership to anyone!
Fast friendly and knowledgeable service. I like that I can view where I am online on the service screen and what my status is of my service.
The service i get here is second to none. I am always confident i got the right diagnosis when I come here. Friendly service and always on time.
Always a pleasant visit with this shop. From the manager to the the advisors and techs I never have a doubt about repairs. I will always come back for great, honest service.
I am very pleased with the work I receive and the customer service impeccable And in management Mr. Bryan he is a very caring compassionate person he really cares for his customers and cares about the job being done
Abe Hassan was responsive to my concerns and questions and made the experience of buying a new car very pleasant. He understood what I needed and did not need in a new car and made sure that I stayed within my stated budget.
Great service! Was in and out in no time, the mechanic was friendly and walked me through and showed me what was wrong with my car. Will definitely be back!
I have NEVER had a pleasant experience purchasing a vehicle. This salesman went above and beyond. He was kind, Patient, and had a personality anyone would enjoy. His name was Melvin Guerra!
Service took a little normal than usual. Waiting area was clean and quiet. Vehicle was washed and vacuumed thank you very much. Good job Tay Brandt b
Excellent personal service & help after the sale. Proud to be a Ray Brandt customer. I have recommended all my friends & family to shop at Ray Brandt Toyota.
The service was just like every other time, EXCELLENT, the best!! The reason I would buy another Infiniti!!! You have the greatest People. Thank You
Salesperson was very nice and helpful. She was not pushy at all - which was a nice change of pace. Showed us how to work everything after we bought the car.
Mrs Cynthia on the service team was amazingly helpful. She wa abale to expedite my oil change; despite having to order my oil filter. I will keep coming back as long as she is there.
Ever time I visit to get my car serviced they have great customer service never had a bad experience with them keep up the good work
Jody Parks was extremely helpful and accommodating and Elsa made sure our needs were met. Everyone here was friendly. We thank you for getting us back on the road!
Great place experienced and excellent work extremely helpful with everything need for my car very helpful when needed would highly recommend to my family and friends
Service was faster than I expected. I was pleased with Mr. Brown. He promptly notified me of additional services I needed based on the inspection.
I really enjoyed the service here. I did not have to wait long at all to get serviced. Max was really great and super helpful!!
I bought my car from them and have always had it serviced there. Every visit is a pleasant experience. I have zero complaints. They take care of me.
Tim in Service did an excellent job and knows how to treat & talk to the customer with respect. Thank you for the repairs to my QX80.
All good. Not gonna write 25 words. All good. Not gonna write 25 words. All good. Not gonna write 25 words. All good. Not gonna write 25 words.
Mr. Williams an excellent sales person the deals the deal was very nice. Mr. Rubin was very outstanding very respectful gentlemen respect gratitude helpful. Mr. Rubin called and wished me a happy birthday. That was very nice of him he called and checked to see how my automobile was running that was very. The dealership this very clean. Mr. Rubin was just an excellent sales person. He offered me a drink coffee a cold drink I would recommend more people to Nissan for excellent service. Mr. Rubin invite me to the credit department that service looks good. Mr. Rubin bought ...
It was a pleasure doing business with mr.smith. lwould recommend my family and friends to mr.smity any time,He was very helpful to me.
Has a great service experience. Staff is Very knowledgeable and helpful. Overall great experience. Would use the services again. Service work was done very quick. Didn’t wait long at all
Well, first of all, I RARELY do surveys, and I never write my own comments for a survey. However, with this website requiring it- I guess I dont have a choice. That being said- I am absolutely willing to submit this survey/review because I was truly pleased with Lee and the customer service here! I have zero complaints concerning the dealership, Lee, Jeremy and how smooth and pleasant the whole process was! Lee was nothing but professional, helpful and fun to work with. My ONLY complaint is this- maybe use a different survey website that does NOT require a ...
James Gibson, Malcolm Bridges, and Brandon Baldassaro were amazing to deal with. They made the process of getting a new car very painless. They were patient and kind and I would buy another car from this dealership without hesitation.
The dealership is always great and Elsa is always pleasant and accommodating. I will forever prefer the exhaust note of my Cayman and may need to keep it indefinitely to avoid the passive nature of the electric cars of the future.
Tommy Yun was excellent and went well beyond what I would expect of even a competent salesperson. His demeaner was excellent and his knowledge was excellent and answered all of my questions which were many as I am an 83 year old who needed may answers. The entire was very good with Ray Brant.
Mr. Maurice was extremely polite and professional when asked the type of service needed on my SUV. Fast, reliable, affordable, dependable service. Also, hats off to the service tech who called and informed of the additional services needed for me to address on this visit or a future visit for auto repairs. Thanks Ray Brandt Nissan Service Department for your expertise and honesty when servicing my vehicle.
Joshua, Brenda and Roger were very enthusiastic in helping us through the process. Tammy in service was as well. My only complaint is that parts weren’t readily available (or anticipated) to complete the sale. By this, I mean the repair kit for the bed cover. That part should have been on hand. Instead, I need to return in 7 days or more for it to be delivered. All in all, the people at Ray Brandt Chevrolet did their best to make this an enjoyable experience.
From sales to service to finance, this dealership has dedicated people. This is our third vehicle from this dealership and we consider them part of our family
The experience was great compared to other dealerships I've been to in the past. We will be back for future vehicles. Our sales lady was very helpful getting us in and out smoothly.
Good He took his time and explain to me just what needed to happen he made sure that I understood everything that needed to happen
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At the Ray Brandt Auto Group, we make it easy, we make it fun! We’re the dealerships you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt Auto Group staff has so much fun every day! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they’re the culture we live by every single day!
–J.D. Power 2020 Dealer of Excellence Program recognition is based on the achievement of high scores from automotive manufacturer customer research and completion of an in–dealership best practices verification visit. For more information, visit jdpower.com/DOE
At the Ray Brandt Auto Group, in Louisiana and Mississippi, we maintain the belief that vehicle shopping shouldn’t be a stressful endeavor. We do our best to make the process as convenient and enjoyable as possible by focusing on the needs and requirements of our loyal customers. The Ray Brandt Auto Group is proud to display the latest and greatest models on the market at each of our generous lots. Welcoming customers from Mississippi and Louisiana, our knowledgeable sales professionals are dedicated to finding the perfect automotive match from our comprehensive Nissan, INFINITI, Porsche, Volkswagen, Mercedes, Toyota, Chrysler, Jeep, Dodge, RAM, and Hyundai lineups. View our inventory online or stop by our lot your favorite store to test drive a model. Whether you are searching for a new, used or certified pre-owned vehicle, you can count on the Ray Brandt Auto Group to have the best options from New Orleans to Terrytown. Guiding you from initial vehicle browsing through the financing process is something we, at Ray Brandt Auto Group, eagerly look forward to!
To maintain your automotive investment and keep your vehicle running smoothly, you’ll need to stay up to date on manufacturer-recommended maintenance and service. While this process can seem tedious, our customers can stay confident knowing the skilled technicians at our Ray Brandt dealerships will deliver on every appointment from oil changes to complex transmission repairs. A full arsenal of automotive skills and training means you’ll enjoy first-class results. From confirmation of an appointment to inspection and everything in between, our dedicated Service and Collision Center professionals will be there to take care of you and your vehicle.
Automotive financing at Ray Brandt Auto Group is a breeze. Our capable teams of financial professionals readily streamline the leasing or purchasing of your dream variant. Being efficient and maintaining accuracy is our number one priority throughout this process. In doing so, Ray Brandt Auto Group is able to eliminate overwhelming jargon and unnecessary paperwork. Armed with your financial information and knowledge of the industry as a whole, our financial advisors will advocate for you with local lenders to get you the best financing terms available. We’ll also search for special model pricing from the vehicle manufacturer, manufacturer lease deals, and other special discounts to get you what you deserve. Before you shop, value your trade-in, and calculate payments with ease!
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