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Staff very friendly and informative. Reasonable wait time for oil change. Additional service quotes a bit outrageous. Prices too high for brake job and new tires.
Mr. Moe was a great help, considering that this was my first experience at this dealership. I will be returning for future services. Thanks for your help Mr. Moe.
Excellent service repeatedly. Billy knows his customers by name. Upfront reasonable pricing for the visit. I drive from Baton Rouge ,La the service is just that good. Thanks Billy, you are the best.
Mr Daigle is an awesome Service representative. He was knowledgeable friendly professional understanding and explained in layman terms what I needed. If I have any other problems I will definitely bring it back to the Infiniti dealership.
Shannon and service dept was awesome. Period! Future reference, a loaner vehicle would be great while my whiskey is being worked on. I have kids and it would have made it more efficient for my family. But all in all, awesome staff!!
Elsa and Antonio are always great to deal with, always keep me informed on the progress and what repairs are needed. thank you for the great service.
Good job. Good job good job good job good job good job good job good job good job good job good job good job good job
I was greeted as soon as I arrived and got sent to a representative and he was very accommodating with everything needing to be done to my car. He told me of the refreshments in the lobby. The service was fairly quick and I was very satisfied.
Excellent all around. Fred got me in touch with Alex who explained the car, took a test drive with me, got all the credit stuff taken care of like a pro while being awesome to talk to! Woody was fast and efficient with the paperwork while being nothing short of professional and personable. Even after a mistake with the registration on my part he was a champ about doing the paperwork all over again to get things how I wanted it. New car buying isn't the most fun or quick thing to do, but the guys at Ray Brandt ...
Great dealership especially Chris Steuben and Steve Furney. These people did everything to make sure that I was completely satisfied with the automobile I leased. I even have them looking for a second auto for me.
I w a s please with professionalism of my salesman Daniel Austin and all his help. The service was great and and easy process thru finance. I would recommend you to everyone for sales and service.
Thay do a great job and stand behine there work
Im thrilled with how easy it was to order my new car. Many thanks to Chris in that regard. I’m Also grateful to Israel and his patience with me while he explained the bells and whistles after driving it over to NOLA.
They were very accommodating to my needs. Making an appointment was very simple They serviced my vehicle in the timeframe they told me. They were very friendly and courteous.
Jack with the service department was very helpful and an excellent representative for Mercedes. I would have gave five stars if there were snacks available yesterday when I had to wait an hour for my oil change at that price a bag of chips or a cracker would have been nice. Instead I walked to the shopping center and got something from Best Buy . Below Jack was not an option for whom I worked with
Great service during this service on my vehicle. Great service staff at your dealership I will continue to utilize your dealership for service in the future.
Excellent customer service very polite, accurate They will keep you informed.and the service is wonderful thank you.. I’m bad because no more snack.. get a machine and give the customer some tokens
I love the Service Department and Mike Rhea at this dealership. He always works me in if I have an unexpected issue. I'll never take my Mercedes anywhere else.
Professional staff, service and pleasant atmosphere.
Willing to work with you, to get you the best deal and very patient with you. Great at keeping you informed as to what’s next and the process.
Nicholas is great. Very knowledgeable and does not pressure you. The selection was good and the support staff is very friendly. All in all a very good experience.
Everyone were professional and it was a wonderful experience! The waiting room was comfortable and the window looking into the service bays were awesome! I loved the fact that water was a drink option as well.
Best service I have ever received from any dealership in my lifetime!!! The service department is the best in the business. I will not buy another brand of car, partly because Porsche service is fantastic.
First class service department with attention paid to every detail. They still exemplify old school customer service. If I could give 10 stars I would. I drive from another state because they are the best.
As always the service at Porsche of New Orleans is exceptional. What else do I need to say to make 25 words. You can find out for yourself. I only wish these surveys were real. but since every dealership in the country knows you are getting this survey and make sure you always have to give them 5 stars or somebody will put it on their permanent record? I always get treated great here even without the survey.
Ryan is always the most accommodating and most professional at the over priced Nissan store. My wife will likely make me continue to buy them
Great staff with excellent customer service, as expected. Josh was knowledgeable and professional. Car was detailed and he spent adequate time helping us understand all the features. The team had the paperwork prepared for a seamless process. Definitely recommend to others
Thank you Miracle Coneal for you friendly service. Thank you for going above and beyond to help us get what we wanted. You rock it and made it happen. You also came in on your day off to seal the deal.
I highly recommend Ray Brandt Nissan. The salesman and manager assisted me in obtaining financing in spite of my credit. I am thankful for their assistance.
Ended up being more costly than I had expected from the maintenance booklet. Unanticipated work was done. I was kept informed throughout by Harold. Also, was so busy that day that car would have taken longer to include washing that was offered.
Ms Heather did great work quick an fast an reliable service. She is great asset to your team!!! Plus big ups to Kevin for helping me out next day had come in for service
Prompt service and pleasant interaction with both the salesman and the manager. They contacted me promptly and at every stage of the ordering and purchase process. They made sure that I had all necessary documentation to purchase my car tag and insurance. The car was clean and charged when I took possession. The salesman contacted me the next day to follow up.
Enjoyable experience would recommend Ray Brandy Dodge to family and friends the sales staff was friendly and courteous very informative to any and all questions concerning my new vehicle all In all a very pleasant experience
Had my trucked towed for service. Everything was Fast and professional. My truck was fixed in a couple of hours and I was back on the road . Thanks again to the service team for the amazing job .
I brought my car for maintenance on a Saturday morning. I was met outside, checked in, and offered water and coffee in the waiting area. They were timely and nice.
You always get great friendly helpful service!
My dealership experience was wonderful. My repair time was short and sweet! This was the second time I had a tire issue and each time was great.
As always - professional, courteous, friendly....and ON TIME....Harold LeBlanc, thank you! Appreciate and value the excellent service - the service department folks are excellent - they know their customers....it's like the old TV show...CHEERS - a place where everybody knows your name.
Service was excellent for not having an appointment! We would have liked to drop it off and be given a loaner, but they got right to us and we were on our way soon after.
GREAT PEOPLE! love energy and got my needs Right! didnt wait long to select a car for me, and was so easy to get a car!
Top notch dealership! We had such a nice experience buying a car. Our sales person, Israel, was so helpful and the entire process was a positive one.
Great service Great appt scheduler Mrs. Debby. I will return for future work done. THANK YOU INFINITI. For your service. Ryan was professional and made sure the work was done in a timely manner.
I recommend Ray Brandt Nissan because the staff were very professional.
Great service, great facility
I had an absolutely amazing experience. Mr. Payton ensures that I was satisfied with my car purchase and made the process seamless. Ray Brandt/Kevin Payton has a customer for life. Thank you tremendously, Mr. Payton.
Aston made my purchase so easy. I would recommend him to anyone. I'm looking forward to doing business with him and referring him to my family and friends. Thanks Aston again.
Damon made our car shopping as smooth as possible. Very reasonable on pricing and sales conversation. We will recommend Infiniti of South Mississippi to others as well.
I loved my experience. Stacy was absolutely amazing and fantastic. I love my car. I will definitely recommend this dealership to others seeking an vehicle.
I have been treated so good by everyone in sales and service. I am so glad I chose Ray Brandy to purchase and service my new 2021 Corvette. US Army Retired
My experience was not the best but it wasn't the worst. My car is still making the noise even after being serviced. Amanda and Devin was very helpful, they pointed out some information I didn't know about my warranty which is saving me some money.
Brandon was great to work with! He was very responsive and made the whole car process smooth and easy. Trustworthy, friendly and someone I would recommend for future purchases.
Excellent service, really nice atmosphere and friendly people. Clean place, bathroom over all great coffee. Fast and service and very professional and courtesy. Thank you!!
Easy , smooth , friendly , thoughtful , listen to you what you look for , help you as family , trying to make you happy what you buy with good advice All need the way they listen to you you listen to them too for sure you come out of there happy and satisfied 👍 I bought two cars
Shannon did an amazing job as usual! Fast and friendly service every time! The staff here is always ready to go above and beyond, and a free wash is always nice.
It was good I had no problems they were prompt they detailed it nice even though it was raining they helped with the tech I was satisfied
I called about my problem and was able to get in the next day, and the Work was completed in a timely manner to le
JB was absolutely amazing and went above and beyond to meet our needs. He was extremely patient with me and really wanted to make sure I was happy with my purchase. It was an absolute pleasure doing business with him!
Gerald was AMAZING! With him, it felt like I was dealing with family. It never felt like business. Plus he’s a GOD FEARING CHRISTIAN!
This is my second Jeep Cherokee. I purchased both from Brandon. He is very knowledgeable and easy to work with. When I come for service it is handled in a timely manner while I wait. I only have good things to say about Ray Brandt.
Precessional and very helpful everything was smooth. Took a long time about 4 hours but it was worth it. I loved my whole experience overall
I am super excited to get my Elantra! Mr. Harvey was excellent! He let me get a feel for the products and was very knowledgeable!
Great customer service, I was in and out within and hour. Ms. C. Williams delivered everything I asked for, If or when I’m ready for another I’ll make sure to call her. Thanks 😊
Great customer service and usually gets your vehicle back before you expect it. All of my vehicles are serviced here. Don't go anywhere else
The service department went above and beyond with my warranty work. I was provided a loaner by Alison who exhibited excellent customer service. My vehicle was checked multiple times for any continued leaks. My vehicle issue was fully rectified. Whoever the technicians were that worked on my vehicle knew what they were doing. My service advisor Erick Burgess kept me abreast of everything going on and explained everything in detail. He is very good at what he does and when I need further servicing I’ll feel confident taking my vehicle to him. I can tell the difference coming over ...
The sales person Nick was very professional and knowledgeable about the truck and very helpful in negotiating a fair deal without all the running back and forth with the Management. Out of all the dealerships I visit it (5) of them Ray Brandt was the only one that made me feel like they were there to sell me a truck and to help me get it at my tree s thank you Nick
Thank to Nick I had an overall a great experience with great customer service at Ray Brandt! Love the new jeep Cherokee! Would highly recommend.
Tommy Sang Yun was our Salesperson we bought 4 vehicles in one week Tommy was very knowledgeable of each vehicle and features. He was awesome.
The service department was courteous and professional and completed the work on my vehicle. Josh Weiss assisted with programming my vehicle for the car connect app to function. Josh is professional and very helpful.
I am so pleased with how everything went. My car salesman did an amazing job with helping me. I truly feel comfortable in my decision and I would love to refer anybody that I know to Ray Brandt Nissan. Thank you all so much for your help.
On time and quickly done! Polite and through.made my experience worthwhile. If I write much more I will make up a story about the alligators they keep in the building at night!
I always have a great experience when I come for service! The customer service is great! Facility clean and no issues getting in and out! Thank you!
Nissan is my 1st choice when purchasing a vehicle. Very dependable and affordable automobile. I was very please with my purchase. The salesman and finance team was awesome.
Vernon and the Fiat technician were great and took care of my daughter’s car. He explained thing in detail and made sure I was informed of my options.
Heather was great. She and the rest of the team made sure it was a smooth process. They are very professional and friendly. Great experience all around. Even with the weather trying to literally dampen the process I still walked away with a new jeep.
The staff was very friendly and knowledgeable. I had an appointment and my car was serviced as soon as I arrived with full details of items that needed immediate attention. I truly appreciate the staff.
They took very good care of my car and provided excellent customer service! Tammy at the service desk was incredible and very informative while my car was being serviced! Huge thank you to everyone at Ray Brandt Chevrolet!
Mr. Patrick was very helpful with what I was looking for and he got me into the vehicle I was interested in! I am very satisfied with my purchase, and will always go to Ray Brandt Nissan of South Mississippi for my vehicle needs!!
Just waiting on my car...getting to stessed when I don’t have my vehicle but you all are doing a transmitted job and I thank you
It was quick and polite service. I was in and out in less than an hour and a half! Definitely the best place to go!
The staff is terrific - and the manner by which services are to be approved makes the experience fast and easy. My only request would be that snacks be returned to the wait room - I had not had time to grab something before my appointment and had relied on my past experience, where snacks were provided. I was disappointed that they were not (although I recognize that it's probably due to Covid).
Truthfully Sheila was the best service I’ve had there since I came there a couple years ago to buy. I’ll be dealing with her from here on out. Also the gentle that started to check me in for her. I can’t recall his name but service was awesome and quick.
Fast and excellent service, courteous, informative and professional. Never had any problems with Ray Brandt Toyota at 2460Vetrans Blvd and always use their service for all my Toyota needs.
They helped me get into a more reliable car and they were very thorough. I love my new car 10/10 would recommend my friends
The service is great. The service Dept is very informative and helpful. I was informed of an upcoming special and was able to get a great deal.
Great service... Reasonable timing and they were willing to answer any questions that I had. Employees were great at servicing my vehicle and I would recommend them to anyone.
I have never been disappointed in the service department. Both service managers are very accommodating when called on. The reminder by email helps me to schedule needed service. The customer waiting area is spotless. It’s a pleasure spending money with you.
Service is always great when I deal with Shannon! She’s very quick, efficient, and friendly! When I book maintenance, I always make sure it’s with her!
Tammy was amazing. Very nice, swift, and kind. She is a "keeper" for customer service. Service was was quick.... incredibly quick. Been passing it own to friend that will need air bag inflator replacement on their chevys.
I will recommend a friend because my salesman was a very friendly salesman professional and respectful and helpful and he wanted me to come back to take a picture with my new car
Amanda is a great Service Advisor and recommends what is necessary and not what is most profitable. This VW Dealership rocks and treats customer satisfaction as the priority.
My experience with Ray Brandt has been very good. the sales team and the service team were very attentive to my needs and wants. I will continue to conduct business with Ray Brandt Toyota.
Excellent service! My advisor was friendly and knowledgeable, my vehicle was diagnosed and repaired the following day after drop off. Working with Calvin was a pleasure.
Service was exceptional as usual... always courteous, professional and done in a timely manner...I would like to commend Erick , the service specialist , Monica .. the parts technician and Allison who scheduled my appointment... Looking forward to many more years of riser ice at Ray Brandt.
Customer service was great! Staff was professional and very helpful. Service time was quick. I was very impressed by the friendly customer service. Thanks to your staff i will continue to bring my vehicle in to this service department🤗
Best experience car shopping by far! Mr Rory was so helpful and made sure everything was perfect. He showed us multiple cars to help compare and even gave us demos of all. I couldn’t be happier with my purchase.
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At the Ray Brandt Auto Group, we make it easy and fun! We’re the dealerships you’re going to love! We’ve got a staff that’ll do it right, whether that’s helping you find a new, pre-owned, or CPO vehicle, or servicing your current model. The coffee is hot, so grab a seat and relax! Our service department is rolling and will jump on the task. We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you through competitive pricing and ever-changing specials. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim.
–J.D. Power 2020 Dealer of Excellence Program recognition is based on the achievement of high scores from automotive manufacturer customer research and completion of an in–dealership best practices verification visit. For more information, visit jdpower.com/DOE
At the Ray Brandt Auto Group, located in Louisiana and Mississippi, we believe vehicle shopping shouldn’t be a stressful endeavor. We do our best to make the process as convenient and enjoyable as possible by focusing on the needs and requirements of our loyal customers. The Ray Brandt Auto Group is proud to display the latest and greatest models on the market at each of our generous lots.
We whole-heartedly welcome customers from Mississippi and Louisiana! Our knowledgeable sales professionals are dedicated to finding you the perfect automotive match from our comprehensive inventories, which include Nissan, INFINITI, Porsche, Volkswagen, Mercedes-Benz, Toyota, Chrysler, Jeep, Dodge, RAM, and Hyundai lineups.
To maintain your automotive investment and keep your vehicle running smoothly, you’ll need to stay-up-to-date on manufacturer-recommended maintenance and service. While this process can seem tedious, our customers can stay confident knowing the skilled technicians at our Ray Brandt dealerships will deliver on every appointment, from oil changes to complex transmission repairs. Our service teams‘ full arsenal of automotive skills and training means you’ll enjoy first-class results. From confirmation of an appointment to inspection and everything in between, our dedicated service and collision center professionals will be there to take care of you and your vehicle.
Need OEM parts for your vehicle? Our parts centers in Harvey, New Orleans, Diberville, and other areas in Louisiana and Mississippi have you covered. We offer genuine OEM parts for brands like Chevrolet, Jeep, Chrysler, INFINITI, and more. During servicing, we use nothing but genuine parts to ensure the best possible fit and performance. You can rest assured that even if you’re coming to us for an oil filter change or a brake pad replacement, your vehicle will receive star treatment.
Automotive financing at Ray Brandt Auto Group is a breeze. Our capable teams of financial professionals readily streamline the leasing or purchasing of your dream variant. Being efficient and maintaining accuracy is our number one priority throughout this process. In doing so, Ray Brandt Auto Group is able to eliminate overwhelming jargon and unnecessary paperwork. Armed with your financial information and knowledge of the industry as a whole, our financial advisors will advocate for you with local lenders to get you the best financing terms available. We’ll also search for special model pricing from the vehicle manufacturer, manufacturer lease deals, and other special discounts to get you what you deserve.
Before you shop, be sure to utilize the tools and resources we offer right here on our site! If you have a car you’d like to sell, we’ll buy it from you! You can use our value your trade-in tool to get an estimate for your car, based on its condition and current market values. We also offer a payment calculator, which gives you an estimate on how much you can expect to pay per month, based on the vehicle price, interest rate, loan term, down payment amount, trade-in value amount, and more.
Whether you are searching for a new, used, or certified pre-owned vehicle, you can count on the Ray Brandt Auto Group to have the best options from New Orleans to Terrytown. Guiding you from initial vehicle browsing through the financing process is something we, at Ray Brandt Auto Group, eagerly look forward to! Find a location close to you, then contact us with any questions or to schedule a test drive or service appointment!
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